FAQ
How do I…
Troubleshooting
FAQ
How do I…
Back up my recordings?
Your recordings are stored on your device, not in the cloud, and will not automatically transfer if you change devices. You can use an app like Dropbox or Google Drive to back up your recordings:
- Open the app and switch to the “Listen” tab.
- Select all of the recordings you wish to backup.
- Select the share icon from the action bar at the top of the screen.
- Choose the app you want to use for backing up your recordings.
- Wait for them to upload.
- If you have recordings in more than one folder, then repeat the above steps for all of the folders you wish to copy over to the new device.
You can also use an app like Dropsync to do this for you automatically.
See also:
Transfer my recordings to my computer?
It’s highly recommended to back up the recordings on your computer before opening or modifying them. Some phones have been known to corrupt the recordings when the person played them back directly from the device.
If you’re using Windows:
- Connect the phone to your PC with your USB cable.
- Make sure your phone is in USB or media storage mode.
- Browse to the phone from your computer.
- Locate the files; by default they will be stored in the “EasyVoiceRecorder” folder.
If you’re using a Mac:
- Download and install Android File Transfer before connecting the USB cable.
- Make sure your phone is in USB or media storage mode.
- Browse to the phone from your computer.
- Locate the files; by default they will be stored in the “EasyVoiceRecorder” folder.
If you can see files only on your device but not on your computer, then try restarting your device.
See also:
Use an external microphone?
On the latest Android devices, all you need to do is plug the microphone into your device’s headphone jack. Once the external microphone is plugged in, the device handles everything automatically.
To ensure that you do record from the external microphone, set Settings > Tuning > Microphone to “Main”.
See also:
Use Bluetooth mode?
To record with Bluetooth, first check your device settings and ensure that Bluetooth is enabled and that your microphone is paired and connected. In your Bluetooth microphone settings, ensure that “Media audio” is checked. Once that’s done, you can record from Bluetooth by returning to the app and setting Settings > Tuning > Microphone to “Bluetooth”.
On some devices, Bluetooth is supported only for phone calls.
Troubleshooting
I accidentally deleted a recording! How can I get it back?
Easy Voice Recorder doesn’t store remote copies of your recordings, so unfortunately, it’s unable to restore a deleted recording.
You might be able to recover the file using one of these guides:
I can’t record at all! I always get an error about other apps using the microphone.
Only one app may use the microphone at a time. If you encounter this error and nothing else seems to be using the microphone, please restart your device.
If the problem still persists, it might be caused by:
- Having a call recorder or radio recorder installed and configured to always run, or running an app like MagicJack.
- On some devices, Google Now’s voice detection may prevent other apps from using the microphone. Some custom 3rd-party launchers also listen in on the microphone.
See also:
I can’t record phone calls!
Phone call recording is blocked on most phones by the operating system. As a workaround, you can switch the call to the loudspeaker and try different options under Settings > Tuning > Microphone.
I can’t send my recording via SMS or email.
If your recording is too large to send by email or SMS, then here are a couple of options you can try:
- Turn on compression under Settings > Advanced & troubleshooting > Compress PCM files when sharing, then try again.
- Use a third-party file sharing app, like Dropbox or We Transfer.
See also:
My recordings sound terrible!
On some devices, a hardware fault may cause poor recording quality or may cause recordings to sound like chipmunks. To improve the recording quality, keep the device away from noise and ensure that any sound-boosting options in the settings (i.e. xLOUD) are also turned off. You may also try turning off Boost volume (gain) by going to the Recording screen, touching the Filters icon (magic wand), and moving the boost slider all the way to zero.
Changing Settings > Sound quality to “High” and trying different options under Settings > Tuning > Microphone may help to fix these issues.
See also:
Parts of my recording are missing!
Some devices turn their microphones off when their screens go off, and Easy Voice Recorder cannot detect this on every device. For these devices, you will need to force the screen to remain on while Easy Voice Recorder is recording.
You can do this by going to Settings > Advanced & troubleshooting and setting Sleep mode while recording to “Allow dimmed screen” or “Leave screen on”.
See also:
The app keeps getting interrupted!
On some devices, the system will terminate running apps when the device goes to sleep. To keep the device awake, go to Settings > Advanced & troubleshooting and set “Sleep mode while recording” to “Allow dimmed screen”.
If the problem still occurs, turn off the device’s battery saver mode, and add the app to the battery optimization exception list. If a task killer is installed, the app will also need to be added to its exception list.
See also: